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Frequently Asked Questions

If you have a question that is not listed here, please contact us and we will get back to you as soon as possible.

How much do you charge?

Our fees depend on the details of each case. For surveillance work, this includes where the surveillance will begin (the exact location), where the subject is expected to travel to, and any other factors that affect time and logistics. We offer free, no-obligation quotes for all work. All enquiries and communications with us are treated as private and strictly confidential.

Do you have minimum times for surveillance?

Yes. In order for us to provide a cost-effective service, all surveillance is subject to a minimum amount of time – typically at least 6 hours per session of surveillance. If you would like us to conduct surveillance for less than our minimum time then we can do so and will simply charge our minimum time fee for that session.

Can you hack a phone or social media account?

No. We will not engage in any form of hacking or illegal access to phones, emails, or social media accounts. This is against the law – please do not ask.

Can you check if my partner is on dating sites or apps?

In many cases, yes. We can conduct checks to determine whether your partner appears on dating websites, dating apps, or in adult material as part of an OSINT (open-source intelligence) investigation. This can be carried out as a standalone check or included as part of a wider background or infidelity investigation. Additional checks may also be possible depending on the circumstances.

Can you check hotel records? Can you access CCTV from a hotel?

We can attend hotels in person to request information about a booking or enquire about CCTV footage, however we cannot guarantee the outcome. Any results depend entirely on the cooperation and discretion of hotel staff, and access is not guaranteed. We charge for our time regardless of whether the enquiry is successful.

For the best possible results, we strongly recommend real-time surveillance while your partner is currently in Pattaya. Post-event enquiries with hotels can be attempted if requested, but the outcome should not be relied upon.

Will the investigation be discreet?

Yes. Discretion is fundamental to our work. All investigations are conducted in a manner designed to avoid detection, minimise risk, and protect the privacy of our clients.

How soon can you start work?

We are happy to work at short notice, however availability can depend on our current workload and the nature of the case.

Do you work in Bangkok?

Yes, we do.

What sets you apart from other investigators?

Anyone can call themselves a private investigator, but achieving results in this field requires real skill and experience. Our operatives are trained to work discreetly and professionally, and we understand that our investigations can have a serious impact on people’s lives. This is a responsibility we take very seriously.

How much work will be required to complete a case?

There are many variables involved with surveillance. In most cases, we need to conduct at least one day of surveillance before we are able to properly assess the situation and provide an estimated timeframe.

Do you investigate ladyboys?

Yes, we can investigate ladyboys in Thailand.

Can you investigate ladies that are not working in bars?

Yes. Most of the women we investigate are outside the bar scene.

Will you investigate businesses?

We can investigate businesses and financial matters, however each investigation is judged solely on the merits of the case. We reserve the right to decline investigations that are not deemed suitable for our agency.

Is surveillance legal in Thailand?

Yes. We only operate within the boundaries of the law. All surveillance is conducted legally and professionally, and any information or evidence gathered during an investigation is private & confidential.

Is your service confidential?

Yes, absolutely. Our service is totally confidential and we take your privacy very seriously.

How do you protect my information?

The connection between your computer and our website is fully encrypted. Our email system is provided by Tutanota, meaning that all emails sent to us are automatically encrypted.

Can I trust you?

Our business is built on trust. We will always act in the best interests of our clients and keep all cases confidential.

Will I receive a report or updates during the investigation?

Yes. Depending on the type of case and your preferences, we can provide a written report by email or possibly live updates during the investigation. The reporting method will be discussed in advance and tailored to the circumstances of your case.

Can you give me advice on my relationship?

Due to the volume of enquiries we receive, we are unable to offer free relationship advice. If you would like advice without instructing us to carry out an investigation, a consultation fee will apply.

Do you work in Chonburi province?

Yes, we do work throughout Chonburi province. In order to confirm a quote and calculate travel time, we need to know the precise location of the case. Providing a Google Maps link or clear directions to a known landmark helps us respond efficiently.

Contact us

Contact us now for a free quote, all contact with us is private & confidential.